Locations: Sterling, VA (Traveling required)
Employment Type: Full-Time
Industry: Telecommunications/Fiber Infrastructure
About SummitIG
SummitIG is a fast-growing, mission-driven dark fiber infrastructure provider specializing in high-performance network solutions for carriers, content providers, data center operators, and enterprise customers. The company strives to deliver unparalleled network solutions and management services.
SummitIG is a high-energy company where entrepreneurial individuals with drive and commitment can flourish. We are looking for a Field Technician who is proactive, detail-oriented, and eager to support SummitIG’s continued success.
General Description:
The Field Technician position involves performing OTDR testing, cleaning, and repairing fiber cables in data centers, along with managing trouble tickets and supporting network outages.
Job Description:
Essential Duties and Responsibilities
- Perform Optical Time Domain Reflectometer (OTDR) testing on fiber optic cable within the data center environment and interpret test results
- Check optical Power levels using a Power meter test set
- Generate test result reports with OTDR, fiber microscopes, or power meters.
- Connect fiber optic jumpers between patch panel locations according to basic circuit design drawings
- Routinely use tools such as click sticks, solvents, and lint free cloths to clean fiber jumpers and patch panel ports and use fiber optic microscopes to verify cleanliness
- Promptly respond to dispatch tickets from the Network Operations Center (NOC)
- Document trouble tickets accurately and in a timely fashion
- Work with customer technicians and data center technicians to troubleshoot and correct physical layer problems with fiber optic circuits
- Operate company vehicles, tools, and equipment safely and responsibly
- Support emergency restoration efforts and network outage response activities as needed
- Work outside of normal business hours when needed
Required Qualifications
- High school diploma or GED required.
- Valid driver’s license with an acceptable driving record.
- Ability to travel throughout assigned market in varying weather conditions.
- Ability to read road maps and basic circuit design drawings.
- Strong organizational and communication skills.
- Proficiency with Microsoft Office, Microsoft Outlook, and mobile technology applications.
Preferred Qualifications
- Experience using OTDR test sets, power meters, fiber microscopes, visible light sources, and traffic identifiers
- Experience conducting circuit testing practices that reduce accidental circuit outages.
- Familiarity with data center rack layout, labeling references, and security protocols
- Experience directing repair efforts in a conference call setting among multiple technicians
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to stand, walk, climb, bend, kneel, and work in confined spaces for extended periods.
- Ability to safely operate vehicles and field equipment.
Why Join SummitIG?
We offer a comprehensive benefits package including 100% employee covered health, dental, vision, life, disability, paid time off, cell phone allowance, and a generous 401(k) match policy.
EEO Statement
SummitIG is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected by applicable Federal, State, or Local law.
We celebrate diversity and are dedicated to fostering a workplace where everyone feels valued, respected, and supported.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
